LUTPIYANI, Lutpiyani; PRAHESTI, Riska Tyas. EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PROGRAM ON CUSTOMER LOYALTY. JURNAL EKONOMI KREATIF DAN MANAJEMEN BISNIS DIGITAL, [S. l.], v. 3, n. 3, p. 230–249, 2025. DOI: 10.55047/jekombital.v3i3.864. Disponível em: https://transpublika.co.id/ojs/index.php/JEKOMBITAL/article/view/864. Acesso em: 4 may. 2026.