THE STRATEGIC ROLE OF INTELLECTUAL CAPITAL AND FINANCIAL TECHNOLOGY IN IMPROVING MSME PERFORMANCE IN BANYUMAS REGENCY
Abstract
The existence of Micro, Small and Medium Enterprises (MSMEs) plays a significant role in contributing to the growth of the Indonesian economy. MSMEs are required to optimize their resources, especially non-physical resources, and utilize existing financial technology (Fintech) in order to be able to compete and develop at all times. Intellectual capital is increasingly recognized as a strategic asset that is considered important for sustainable profits. Business support by utilizing financial technology will improve business performance. The goal of this research is to investigate the impact of intellectual capital and financial technology components on the performance of MSMEs. The resulting sample was 66 respondents who were MSME business actors. The method used was Multiple Regression analysis. The results of the study found that customer capital and structural capital, which are elements of intellectual capital, affect MSME performance, while human capital, social capital, spiritual capital and financial technology do not affect MSME performance. Thus, the elements of intellectual capital owned by MSMEs need to be utilized optimally to achieve competitive advantage and maintain business existence.
References
Bataineh, M. T., & Al Zoabi, M. (2011). The effect of intellectual capital on organizational competitive advantage: Jordanian Commercial Banks (Irbid district) an empirical study. International Bulletin of Business Administration, 10(10), 15–24.
Bejinaru, R. (2017). Knowledge strategies aiming to improve the intellectual capital of universities. Management & Marketing, 12(3), 500–523.
Chu, P. Y., Lin, Y. L., Hsiung, H. H., & Liu, T. Y. (2006). Intellectual capital: An empirical study of ITRI. Technological Forecasting and Social Change, 73(7), 886–902.
Harianto, N., & Syafruddin, M. (2013). Pengaruh Modal Intelektual terhadap Kinerja Bisnis Bank Umum Syariah (BUS) di Indonesia. Fakultas Ekonomika dan Bisnis.
Hariyati, H., Nuswantara, D. A., Hidayat, R. A., & Putikadea, I. (2023). Management accounting information system and intellectual capital: a way to increase SME’s business performance. Jurnal Siasat Bisnis, 61–75.
Khalique, M., Bontis, N., Shaari, J. A. N. Bin, Yaacob, M. R., & Ngah, R. (2018). Intellectual capital and organisational performance in Malaysian knowledge-intensive SMEs. International Journal of Learning and Intellectual Capital, 15(1), 20–36.
Khalique, M., & Pablos, P. O. de. (2015). Intellectual capital and performance of electrical and electronics SMEs in Malaysia. International Journal of Learning and Intellectual Capital, 12(3), 251–269.
Kim, K. I., Syamil, A., & Bhatt, B. J. (2007). A resource-based theory of supplier strategy. International Journal of Logistics Systems and Management, 3(1), 20–33.
Shiddiq, C. H. A., & Yuyetta, E. N. A. (2013). Pengaruh modal intelektual terhadap kinerja keuangan perusahaan dengan keunggulan kompetitif sebagai variabel intervening (Studi empiris pada perusahaan manufaktur yang terdaftar di Bursa Efek Indonesia tahun 2009-2011). Fakultas Ekonomika dan Bisnis.
Zhang, M., Qi, Y., & Guo, H. (2017). Impacts of intellectual capital on process innovation and mass customisation capability: direct and mediating effects. International Journal of Production Research, 55(23), 6971–6983.
Copyright (c) 2024 Chandra Suparno, Sulistyandari Sulistyandari, Weni Novandari, Ekaningtyas Widiastuti
This work is licensed under a Creative Commons Attribution 4.0 International License.
.png)
.png)
.png)
.jpg)
.png)
