PENGARUH WORD OF MOUTH, DISSATISFACTION, VARIETY SEEKING TERHADAP BRAND SWITCHING JASA KURIR J&T EXPRESS: (Studi Pada Pengguna Jasa Kurir Ekspedisi J&T Express di Kota Medan). TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN, [S. l.], v. 4, n. 2, p. 132–146, 2024. DOI: 10.55047/transekonomika.v4i2.619. Disponível em: https://transpublika.co.id/ojs/index.php/Transekonomika/article/view/619. Acesso em: 4 mar. 2026.