PENGARUH WORD OF MOUTH, DISSATISFACTION, VARIETY SEEKING TERHADAP BRAND SWITCHING JASA KURIR J&T EXPRESS: (Studi Pada Pengguna Jasa Kurir Ekspedisi J&T Express di Kota Medan). Transekonomika [Internet]. 2024 Apr. 27 [cited 2026 Mar. 4];4(2):132-46. Available from: https://transpublika.co.id/ojs/index.php/Transekonomika/article/view/619