Implementation of Sustainable Procurement in Purchasing at Hotel X

Ni Putu Eka Amaylia Kusuma Dewi; I Dewa Ayu Rai Sumariati; Luh Nyoman Tri Lilasari

doi:10.55047/jekombital.v4i2.1050

Authors

Ni Putu Eka Amaylia Kusuma Dewi* Hospitality Accounting Management Study Program, Politeknik Pariwisata Bali, Indonesia
I Dewa Ayu Rai Sumariati Hospitality Accounting Management Study Program, Politeknik Pariwisata Bali, Indonesia
Luh Nyoman Tri Lilasari Hospitality Accounting Management Study Program, Politeknik Pariwisata Bali, Indonesia

DOI:

https://doi.org/10.55047/jekombital.v4i2.1050

Keywords:

Environmental Sustainability, ESG Policy, Hotel Industry, Purchasing Management, Sustainable Procurement

Abstract

Consumer demand for environmentally friendly practices is pushing hotels to change. Hotel X has implemented an ESG Policy, prioritizing sustainable procurement. This means focusing on local and environmentally certified suppliers instead of just cost and quality. However, transitioning to this model presents challenges. Therefore, this study aims to examine the implementation of sustainable procurement within the purchasing department at Hotel X. This study utilizes a qualitative descriptive method by engaging two selected informants. The data analysis technique consisted of several stages: data collection, data reduction, data presentation, and conclusion drawing. The data were obtained through a combination of interviews, observations, and document analysis. The results indicate that four out of six principles of the Environmental Social Governance (ESG) Policy in the area of materials sourcing and efficiency have been successfully implemented. The remaining two principles have not been fully implemented due to several challenges. These challenges include phased implementation, limited availability of certified local suppliers, low supplier awareness, and difficulties in sourcing renewable raw materials that meet the hotel’s operational needs. These findings provide significant contributions to the development of sustainable procurement practices in the hospitality sector and open up opportunities for broader application across other industries. Organizations can formulate more targeted and effective strategies to facilitate the implementation of sustainable procurement, which in turn contributes to improving the hotel's reputation, increasing customer satisfaction, and promoting environmental sustainability.

References

Alreahi, M., Bujdoso, Z., David, L. D., & Gyenge, B. (2023). Green supply chain management in hotel industry: A systematic review. Sustainability, 15(7), 5622. https://doi.org/10.3390/su15075622

Andyani, N. L. K. M., Triyuni, N. N., & Puspita, N. P. L. A. (2023). Green Purchasing Implementation in Procurement Process of Kitchen’s Goods in Improving Environmental Awareness at Le Meridien Bali Jimbaran. International Journal of Current Science Research and Review, 06(07). https://doi.org/10.47191/ijcsrr/V6-i7-101

Artini, N. K. M., Rukmiyati, N. M. S., & Yusmarisa, N. L. R. (2024). Implementing Sustainable Procurement Practices in International Hotel. Indonesian Journal of Banking and Financial Technology, 2(4), 437–448. https://doi.org/10.55927/fintech.v2i4.11268

Astawa, I. K., Budarma, I. K., & Widhari, C. I. S. (2020). Green Supplier Selection Practices and Its Implications of Green Purchasing: Case Study at 5 Stars Hotel in Bali. International Journal of Applied Sciences in Tourism and Events, 4(2), 140–149. https://doi.org/10.31940/ijaste.v4i2.1965

Berlian, I. A. N., Mareni, N. K., & Rukmiyati, N. M. S. (2024). Implementation of Sustainable Procurement: A Case Study of an International Chain Hotel. Transekonomika: Akuntansi, Bisnis Dan Keuangan, 4(5), 777–793. https://doi.org/10.55047/transekonomika.v4i5.741

Cahyo, D. A., & Solikhin, A. (2015). Analisis Peranan Purchasing Terhadap Proses Pengadaan Barang di Hotel Lorin Solo. Jurnal Pariwisata Indonesia, 10(2), 1–22.

Febri, N., Tuwi, I. W., & Rukmiyati, N. M. S. (2025). Implementasi Green Purchasing di Hotel St. Regis Bali. Formosa Journal of Applied Sciences (FJAS), 4(9), 3087–3104. https://doi.org/10.55927/fjas.v4i9.342

Ghaderi, Z., Shakori, H., Bagheri, F., Hall, C. M., Rather, R. A., & Moaven, Z. (2024). Green supply chain management, environmental costs and supply chain performance in the hotel industry: the mediating role of supply chain agility and resilience. Current Issues in Tourism, 27(13), 2101–2117. https://doi.org/10.1080/13683500.2023.2223911

Giessen, S. Van de. (2018). Progress with the Implementation of Green Procurement Practises (GPP) in the Hotel Industry: The South African Experience. North-West University, Potchefstroom Campus.

Julyanthry, J., Siagian, V., Asmeati, A., Hasibuan, A., Simanullang, R., Pandarangga, A. P., Purba, S., Purba, B., Ferinia, R., & Rahmadana, M. F. (2020). Manajemen Produksi dan Operasi. Yayasan Kita Menulis.

Lin, Y., & Benjasak, C. (2021). Hotel Purchasing Management and Risk Control: A Case Study of H Hotel. Science, Technology, and Social Sciences Procedia, 2021(1), acm016.

Meehan, J., & Bryde, D. (2011). Sustainable procurement practice. Business Strategy and the Environment, 20(2), 94–106. https://doi.org/10.1002/bse.678

Mohamed, A. E. O., & Elkashak, H. (2020). Influence of Sustainable Hospitality Supply Chain Management on Customers’ Satisfaction and loyalty. Minia Journal of Tourism and Hospitality Research MJTHR, 10(1), 27–50. https://doi.org/10.21608/mjthr.2020.139533

Pramono, J. (2016). Isu-Isu Pengelolaan Lingkungan Pada Hotel Berbintang Di Bali. Matrik: Jurnal Manajemen, Strategi Bisnis Dan Kewirausahaan, 10(1), 64–73.

Putra, I. K. A., Arnawa, I. P., & Rukmiyati, N. M. S. (2024). Implementasi Sustainability Accounting di Hotel Kawasan Seminyak Bali. Bridging Journal of Islamic Digital Economics and Management, 1(3), 1–15.

Suarsana, I. P. E., Septiviari, A. A. I. M., & Rukmiyati, N. M. S. (2025). Implementation of Green Purchasing in Hotel X: A Case Study in Bali’s Hospitality Sector. Journal of Tourism Economics and Policy, 5(4), 936–947. https://doi.org/10.38142/jtep.v5i4.1584

Sugiyono. (2020). Metodologi Penelitian Pariwisata (Kuantitatif, Kualitatif, Kombinasi, R&D). Alfabeta.

Trišić, I., Štetić, S., & Vujović, S. (2021). The importance of green procurement and responsible economy for sustainable tourism development: Hospitality of Serbia. Ekonomika Preduzeca, 69(7–8), 450–459. https://doi.org/10.5937/EKOPRE2108450T

Walker, H., & Phillips, W. (2009). Sustainable procurement: emerging issues. International Journal of Procurement Management, 2(1), 41. https://doi.org/10.1504/IJPM.2009.021729

Wijaya, I. K. A. A., Sumariati, I. D. A. R., & Rukmiati, N. M. S. (2025). Implementation of Sustainable Purchasing at Hotel X. Journal of Tourism Economics and Policy, 5(3), 594–601. https://doi.org/10.38142/jtep.v5i3.1544

Yulianti, E., & Riorini, S. V. (2023). Antecedent dari Green Hotel Visit Intention. Jurnal Ekonomi Trisakti, 3(1), 853–876. https://doi.org/10.25105/jet.v3i1.16005